Main info

Delivery Speed: 2-10 days

Delivery times:

  • All Items Delivery via The Courier Guy Daily In South Africa

Backordered items 4-14 days delay before delivered

Shipping Cost/info: Free Delivery On All Small Items Above R 1000-00 In South Africa. Outside South Africa Drop Us an Email For a quote for shipping charges and you will be TAX Exempted.

Warranty: 1-3 Year Warranty Depending On Product

Payments: EFT & Credit Cards

Support Phone: 012 548 5651/2

Support Email: [email protected]

Working Hours : Mon-Fri: 8h00-16h00 – Sat-Son: 8h00-12h00

Public Holidays: 8h00-16H00 Weekdays and Weekends

Address: SHOP A6, MAGALIESKRUIN, PRETORIA, GAUTENG

Ships From: South Africa

Delivery

A: As soon as payment reflects in our bank account delivery will take place within 2 – 10 working days depending on stock availability

Back Orders

Q: When will I get it?

A: For accurate eta please phone shop 012 548 5651 or email us at [email protected]

Returns

Q: Can I cancel my order before it is delivered?

A: Yes, you need to contact us

 

Q: Are returns permitted? What are the conditions and time limits?
A: Yes. Replacement if Faulty out of the box and in original condition and packaging.
Q: Will I be refunded?
A: Refunds if an item has not been shipped. Replacement if it is faulty within 1 week.
Q: If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
A: You Will Be charged for returning goods if it is outside the 1 week received period. FDW pays for the replacement of goods if found faulty within 1 week of delivery.
Q: How long will it take for me to get my refund from Foto Discount World?
A: Tuesdays.

Warranty

Q: What malfunctions or product problems do Foto Discount World warranties cover?
A: Not Applicable. Manufacturer Warranty.
Q: If there is something wrong with the product which is under warranty, how long will it take Foto Discount World to pick it up, fix it and deliver it back?
A: Depending On Country. South Africa within 1 week.
Q: Who pays for shipping back and re-delivering the item?
A: Customer Pays. If Faulty Out Of Box FDW Pays Within 1 Week of Delivery.
Q: Can I return a product that has a malfunction and get my money back?
A: First We Replace It. If we can’t replace it we will refund it.
Q: If an item I ordered turned out to be malfunctioning and Foto Discount World doesn’t have any other in stock to replace it, what happens then?
A: You Will Get a Refund or You Can Buy Something Else.